Resolved -
Arctic Wolf resources have verified recovery of ESET Cloud sensors Connectivity. The incident is resolved.
Aug 7, 14:14 UTC
Update -
Vendor ESET have implemented a fix for the affected Sensors. Arctic Wolf will be validating the recovery and stability of the services overnight.
Next Update: 08/07/26 16:00 UTC
Aug 6, 19:17 UTC
Monitoring -
Vendor ESET have implemented a fix for the affected Sensors. Arctic Wolf is currently validating the recovery and stability of the services from our end.
Next Update: 08/06/26 20:00 UTC
Aug 6, 18:07 UTC
Update -
We are continuing to investigate the issue which is affecting ESET Sensor connectivity.. Users may continue to receive "Invalid Credentials" error messages for affected Sensors.
Next Update: 08/06/26 18:00 UTC
Aug 6, 16:04 UTC
Update -
We are continuing to investigate the issue which is affecting ESET Sensor connectivity.. Users may continue to receive "Invalid Credentials" error messages for affected Sensors.
Next Update: 08/06/26 16:00 UTC
Aug 6, 15:08 UTC
Investigating -
We are aware of an issue affecting ESET Sensor connectivity. Users may receive "Invalid Credentials" error messages for affected Sensors. Our team has been alerted and is investigating the issue .
Resolved -
Upstream Vendors report their incidents have resolved Arctic Wolf resources have verified recovery of ingestion for ESET and O365 Cloud Sensors.
Incident Resolved
Jul 24, 13:37 UTC
Update -
We continue to monitor services affecting ingestion for ESET and O365 Cloud Sensors.
Next Update: 07/23/26 21:30 UTC
Jul 23, 20:26 UTC
Monitoring -
We are aware of ongoing Vendor issues affecting ingestion for ESET and O365 Cloud Sensors. Users may experience delays in ticketing for these event types. Our teams are monitoring ESET and Microsoft services for recovery