All Systems Operational

USA Operational
Managed Detection and Response-Event Collection Operational
Managed Detection and Response-Event Processing Operational
Managed Detection and Response-Sensor Infrastructure Operational
Managed Detection and Response-Agent Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Event Collection Operational
Managed Risk/ Aurora Vulnerability Management-Event Processing Operational
Managed Risk/ Aurora Vulnerability Management-Scanner Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Agent Infrastructure Operational
Aurora Attack Surface Management Operational
Managed Awareness Operational
Aurora Endpoint Operational
Aurora Mobile Threat Defense Operational
Portal-Log Search Operational
Portal-Data Explorer Operational
Portal-Documentation & Support Portal Operational
CA Operational
Managed Detection and Response-Event Collection Operational
Managed Detection and Response-Event Processing Operational
Managed Detection and Response-Sensor Infrastructure Operational
Managed Detection and Response-Agent Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Event Collection Operational
Managed Risk/ Aurora Vulnerability Management-Event Processing Operational
Managed Risk/ Aurora Vulnerability Management-Scanner Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Agent Infrastructure Operational
Aurora Attack Surface Management Operational
Managed Awareness Operational
Aurora Endpoint Operational
Aurora Mobile Threat Defense Operational
Portal-Log Search Operational
Portal-Data Explorer Operational
Portal-Documentation & Support Portal Operational
EMEA Operational
Managed Detection and Response-Event Collection Operational
Managed Detection and Response-Event Processing Operational
Managed Detection and Response-Sensor Infrastructure Operational
Managed Detection and Response-Agent Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Event Collection Operational
Managed Risk/ Aurora Vulnerability Management-Event Processing Operational
Managed Risk/ Aurora Vulnerability Management-Scanner Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Agent Infrastructure Operational
Aurora Attack Surface Management Operational
Managed Awareness Operational
Aurora Endpoint Operational
Aurora Mobile Threat Defense Operational
Portal-Log Search Operational
Portal-Data Explorer Operational
Portal-Documentation & Support Portal Operational
APAC Operational
Managed Detection and Response-Event Collection Operational
Managed Detection and Response-Event Processing Operational
Managed Detection and Response-Sensor Infrastructure Operational
Managed Detection and Response-Agent Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Event Collection Operational
Managed Risk/ Aurora Vulnerability Management-Event Processing Operational
Managed Risk/ Aurora Vulnerability Management-Scanner Infrastructure Operational
Managed Risk/ Aurora Vulnerability Management-Agent Infrastructure Operational
Aurora Attack Surface Management Operational
Managed Awareness Operational
Aurora Endpoint Operational
Aurora Mobile Threat Defense Operational
Portal-Log Search Operational
Portal-Data Explorer Operational
Portal-Documentation & Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Error Loading Intelligence Threat Feed and Threat Reports and Webinars in Unified Portal
Resolved - We have resolved the issue affecting Unified Portal as of 11/03/26 20:54 UTC. All services are operating normally.

Intelligence Threat Feeds, Threat Reports and Webinars page was unavailable for some customers. We have since restored service .

If you are still facing the issue, please reach out to support.

Incident Window: 11/03/26 19:25 UTC - 11/03/26 20:54 UTC
Nov 4, 16:18 UTC
Investigating - We are continuing to investigate the issue which is affecting the Unified Portal.
We are working to identify the cause.
Users may continue to experience "Data Unavailable" error when loading the Intelligence Threat Feeds.
Nov 4, 15:58 UTC
Monitoring - We have implemented a fix for the issues loading the Intelligence Threat Feeds, and Threat Reports and Webinars. Services appear to be recovering as of 11/03/26 20:54 UTC, our engineering team is monitoring the services to confirm recovery.
Some users may still see "Data Unavailable" error while the tabs return to normal operations.

Next Update: 11/04/26 16:00 UTC
Nov 3, 22:14 UTC
Investigating - We are aware of an issue affecting the Unified Portal
Users may experience issues loading the Intelligence Threat Feeds, and Threat Reports and Webinars
We’ve alerted our engineering team, and they’re investigating. We’ll share more details as they become available.

Next Update: 11/03/26 22:00 UTC
Nov 3, 21:32 UTC

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Unified Portal and MSP Portal is inaccessible, Globally
Resolved - We have resolved the issue affecting [services] as of 10/27/26 02:35 UTC. All services are operating normally.

A recent infrastructure configuration change caused service interruptions, resulting in the portals becoming temporarily unreachable. Our teams redeployed the previous stable version of the configuration to restore the service

We’re reviewing the incident to help prevent a recurrence. If you are still facing the issue, please reach out to support.
Oct 27, 14:55 UTC
Update - Fix has been deployed and Our team has confirmed that the Unified portal are back to a stable state as of 10/27/26 02:35 UTC

Users will now be able to access the Unified Portal as expected.

We will continue to monitor both MSP and Unified Portal overnight for stability.

Next Update: 10/27/26 14:00 UTC
Oct 27, 03:45 UTC
Monitoring - We have implemented a fix for intermittent inaccessibility and HTTP 400 redirect errors affecting the Unified Portal. Services appear to be recovering, our engineering team is monitoring the Unified Portal and dashboard services to confirm recovery.

Some users may still see intermittent redirect errors or login failures while systems return to normal.

Next Update: 10/27/26 14:00 UTC
Oct 27, 03:18 UTC
Investigating - We are aware of an issue affecting accessibility to the Unified Portal.

Users may be presented with an error message on login screen while accessing the Portal.

We've alerted our engineering team, and they're investigating. We'll share more details as they become available.

Next Update: 10/27/26 4:00 UTC
Oct 27, 03:00 UTC
Monitoring - Our team has finished the redeploy and has confirmed that the Unified portal and MSP portal are back to a stable state as of 10/27 00:32 UTC

Users will now be able to access the both the unified portal and the MSP portal as expected.

We will continue to monitor both portal overnight for stability.

Next Update: 10/27/26 13:00 UTC
Oct 27, 00:41 UTC
Investigating - Our team is continuing to actively work on rolling back and redeploying the previous stable configuration to restore normal service. Restoration is taking longer than expected due unforeseen database clean up activities which are required to rollback to the previously stable version. Teams have completed the clean up activities now and are working to push the redeploy to restore access to the Unified Portal.

Customers can still access the unified portal via the Arctic Wolf Mobile application.

We expect the Unified Portal, MSP Portal to recover once this is complete.

Users may continue to experience login failures, inaccessible dashboards, or connection timeout errors when trying to access the web based Unified portals.

Next Update: 10/26/26 24:30
Oct 26, 23:50 UTC
Identified - We have identified the cause of the issue affecting the Unified Portal and MSP Portal. A recent infrastructure configuration change caused service interruptions, resulting in the portals becoming temporarily unreachable. We have confirmed that the mobile app is still operating as expected.

Our team is actively rolling back and redeploying the previous stable configuration to restore normal service. We expect the Unified Portal, MSP Portal to recover once this is complete.

Users may continue to experience login failures, inaccessible dashboards, or connection timeout errors when trying to access the portals.

Next Update: 10/26/26 23:30
Oct 26, 22:32 UTC
Investigating - We are aware of an issue affecting accessibility to the Unified Portal and and MSP Portal.

Users may be presented with an error message on login screen while accessing the Portal.

We've alerted our engineering team, and they're investigating. We'll share more details as they become available.

Next Update: 10/26/26 22:30 UTC
Oct 26, 21:27 UTC

Oct 26, 2026

AMED Console - Issue Loading Certain Managed Endpoint Dashboard Tabs
Resolved - We have resolved the issue affecting Managed Endpoint dashboards within the AMED console as of 10/26/26 20:41 UTC. All services are operating normally.

A recent software update led to an unexpected data retrieval issue that prevented certain dashboard reporting views from displaying properly. We rolled back the change and verified complete recovery across all customer environments to restore service.

We’re reviewing the incident to help prevent a recurrence. If you are still facing the issue, please reach out to support.

Incident Window: 10/26/26 15:18 UTC - 10/26/26 20:41 UTC
Oct 26, 21:06 UTC
Identified - We have identified the cause of the issue affecting Managed Endpoint dashboards within the AMED console. A recent software update inadvertently prevented certain dashboard reporting views from loading data.

Our engineering team is currently rolling back the update to restore normal service. We expect dashboard loading to recover once deployment is complete.

Users may continue to experience error messages such as "an error occurred, please try again" or "No data" when viewing certain dashboard tabs.
Please note that underlying endpoint protection, detection, and device defense capabilities remain fully operational and unaffected.

Next Update: 10/26/26 21:30 UTC
Oct 26, 20:31 UTC
Investigating - We are aware of an issue affecting some Managed EDR customers when trying to load Certain Managed Endpoint dashboard tabs within AMED console

Users may experience error messages saying “an error occurred, please try again” or “No data”

We are currently investigating and will provide more details as they become available

Next Update: 10/26/26 20:30 UTC
Oct 26, 19:29 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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