Unified Portal performance degraded

Incident Report for Arctic Wolf Public

Update

We have implemented a fix for the affected service.
We are seeing service recovery, our engineering team will continue to monitor overnight to confirm recovery.

Next Update: 11/10/26 16:00 UTC
Posted Nov 09, 2026 - 21:53 UTC

Monitoring

We have implemented a fix for the affected service.
We are seeing service recovery, our engineering team will continue to monitor overnight to confirm recovery.

Next Update: 11/10/26 16:00 UTC
Posted Nov 09, 2026 - 20:00 UTC

Investigating

We are aware of an issue that may be affecting subset of services within Unified Portal.
Users may experience issues trying to access the Portal or resources within it
We’ll share more details as they become available.

Next Update: 11/09/26 20:00 UTC
Posted Nov 09, 2026 - 18:25 UTC
This incident affects: USA (Portal-Log Search, Portal-Data Explorer, Portal-Documentation & Support Portal), CA (Portal-Log Search, Portal-Data Explorer, Portal-Documentation & Support Portal), EMEA (Portal-Log Search, Portal-Data Explorer, Portal-Documentation & Support Portal), and APAC (Portal-Log Search, Portal-Data Explorer, Portal-Documentation & Support Portal).