Incident view affected within Aurora Endpoint Defense Console

Incident Report for Arctic Wolf Public

Resolved

The issue affecting Incidents View within Aurora Endpoint Defense Console has been fully resolved as of 08/26/26 20:01 UTC.
All services are operating normally.
Our teams are working on triaging the Incidents recorded during the Outage window (08/26/26 15:17 - 16:36 UTC).
Posted Aug 27, 2026 - 17:08 UTC

Update

We have implemented a fix for the Incidents View within Aurora Endpoint Defense Console.
Services appear to be recovering and we are monitoring stability.

Next Update: 08/27/26 16:00 UTC
Posted Aug 26, 2026 - 20:53 UTC

Monitoring

We have implemented a fix for the Incidents View within Aurora Endpoint Defense Console.
Services appear to be recovering and we are monitoring stability.

Next Update: 08/26/26 22:00 UTC
Posted Aug 26, 2026 - 19:09 UTC

Update

We have identified a fix and is currently being implemented to restore your Incidents View within Aurora Endpoint Defense Console.
Users may continue to experience data retrieval error.

Next Update: 08/26/26 21:00 UTC
Posted Aug 26, 2026 - 18:57 UTC

Identified

We are continuing to investigate the issue which is affecting your Incidents view within Aurora Endpoint Defense Console.
Users may continue to experience data retrieval error.

Next Update: 08/26/26 20:00 UTC
Posted Aug 26, 2026 - 17:59 UTC

Investigating

We are aware of an issue affecting your Incidents view within Aurora Endpoint Defense Console.
Users may experience a data retrieval error.
Our team has been alerted and is investigating.

Next Update: 08/26/26 19:00 UTC
Posted Aug 26, 2026 - 17:08 UTC
This incident affected: USA (Managed Detection and Response-Event Processing), CA (Managed Detection and Response-Event Processing), EMEA (Managed Detection and Response-Event Processing), and APAC (Managed Detection and Response-Event Processing).