Intermittent log in errors for Aurora EDR in some regions

Incident Report for Arctic Wolf Public

Resolved

The issue affecting Aurora EDR log-ins has been fully resolved as of 02/16/25 16:51 UTC.
All services are operating normally.

Incident Window: 02/15/2026 23:10 UTC - 02/16/25 16:51 UTC
Posted Feb 16, 2026 - 18:18 UTC

Update

We are continuing to investigate the issue affecting some Aurora EDR log-ins
Users may experience Intermittent issues with logging in to the Aurora EDR console.

Next Update: 02/16/25 19:30 UTC
Posted Feb 16, 2026 - 17:37 UTC

Update

We are continuing to investigate the issue affecting some Aurora EDR log-ins
Users may experience Intermittent issues with logging in to the Aurora EDR console.

Next Update: 02/16/25 17:30 UTC
Posted Feb 16, 2026 - 16:37 UTC

Update

We are continuing to investigate the issue affecting some Aurora EDR log-ins

Users may experience Intermittent issues with logging in to the Aurora EDR console.

Next Update: 02/16/25 16:30 UTC
Posted Feb 16, 2026 - 15:25 UTC

Investigating

We are aware of an issue affecting Aurora EDR log-ins

Users may experience Intermittent issues with logging in to the Aurora EDR console.

Our team has been alerted and is investigating.

Next Update: 02/16/25 15:14 UTC
Posted Feb 16, 2026 - 14:42 UTC
This incident affected: USA (Aurora Endpoint), EMEA (Aurora Endpoint), CA (Aurora Endpoint), and APAC (Aurora Endpoint).