The issue affecting Trend Vision One Cloud Sensors in EMEA has been fully resolved as of 08/11/26 06:50 UTC. All services are operating normally.
Incident Window: 08/10/26 10:00 UTC - 08/11/26 06:50 UTC
Posted Aug 11, 2026 - 19:55 UTC
Update
We are continuing to monitor for stability.
Next Update: 08/11/26 20:00 UTC
Posted Aug 11, 2026 - 17:38 UTC
Monitoring
Vendor has implemented a fix for Trend Vision One Cloud Sensors in EMEA. Services appear to be recovering and we are monitoring stability.
Next Update: 08/11/26 18:00 UTC
Posted Aug 11, 2026 - 13:13 UTC
Update
Upstream Third Party continue to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. No timeline has been provided Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting.
Next Update: 08/11/26 14:00 UTC
Posted Aug 10, 2026 - 19:38 UTC
Update
Upstream Third Party continue to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. No timeline has been provided Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting.
Next Update: 08/10/26 20:00 UTC
Posted Aug 10, 2026 - 17:57 UTC
Update
Upstream Third Party have acknowledged and are continuing to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting.
Next Update: 08/10/26 18:00 UTC
Posted Aug 10, 2026 - 16:25 UTC
Identified
We are aware of an issue affecting Trend Vision One Cloud Sensors in EMEA. Users may experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting. Our team has escalated to upstream Third Party and is investigating.
Next Update: 08/10/26 15:00 UTC
Posted Aug 10, 2026 - 13:05 UTC
This incident affected: EMEA (Managed Detection and Response-Sensor Infrastructure).