Logins impacted on the Aurora EDR console in APAC Region

Incident Report for Arctic Wolf Public

Resolved

The issue affecting all logins on the Aurora EDR console has been fully resolved as of 19/10/2026 10:23 UTC.
All services are operating normally.
We apologize for any inconvenience caused

Incident Window: 19/10/2026 02:30 UTC - 19/10/2026 10:23 UTC
Posted Oct 19, 2026 - 10:59 UTC

Monitoring

We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability.
Next Update: 10/19/2026 11:00 UTC
Posted Oct 19, 2026 - 10:15 UTC

Update

We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability.
Next Update: 10/19/2026 10:00 UTC
Posted Oct 19, 2026 - 10:13 UTC

Identified

We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our teams are working to implement a fix for this issue. Next Update: 10/19/2026 10:00 UTC
Posted Oct 19, 2026 - 09:52 UTC

Update

We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team have been alerted and continue their investigation. Next Update: 10/19/2026 09:00 UTC
Posted Oct 19, 2026 - 09:00 UTC

Update

We are aware of an issue affecting all logins on the Aurora EDR console, at this time the teams are continuing to investigate the issue. All users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 09:00 UTC
Posted Oct 19, 2026 - 07:57 UTC

Update

We are continuing to investigate this issue.
Posted Oct 19, 2026 - 07:12 UTC

Update

We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 08:00 UTC
Posted Oct 19, 2026 - 07:11 UTC

Investigating

We are currently investigating this issue.
Posted Oct 19, 2026 - 07:05 UTC
This incident affected: APAC (Aurora Endpoint).