Aurora EDR - new BDE Configuration and new rule delivery disruption in South America region

Incident Report for Arctic Wolf Public

Resolved

During normal maintenance an unexpected issue occurred in which users in South America region may have experienced issues viewing, creating and/or changing BDE rules.

Existing endpoint protections and local detections remained fully active throughout the disruption.

The issue has been fully resolved as of 10/09/26 20:45 UTC

Incident Window: 10/09/26 20:10 UTC - 10/09/26 20:45 UTC
Posted Oct 09, 2026 - 22:32 UTC